READ HERE WHAT SOME PEOPLE HAVE TO SAY
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ARNOLD CLARK AUTOMOBILES LTD
I bought a car from MRL (part of AC) next to the expressway - the salesman's name Walsh and he said he lived in Kilmarnock.
It was claimed to have one previous owner (which was AC
themselves) and was told it was leased out on 'motobility' so as it was
their car it came with 'full service history' which showed it had 'never
been in an accident' as they 'would have the record of the repair'.
Many things needed repaired in the warranty period - but
it was taking so long to get repairs done, not everything was completed
by the end of the month warranty.
When the ownership document came through - I was the
third owner. When I complained about this they said they didn't
consider it to be important.
They then ignored subsequent attempts to complain.
Six months after I got the car the drivers seat fell
apart as I pulled away from a set of lights, and I fell into the back
seat (I only weigh ten stone). The car had never been in an
accident after I bought it, and the garage I took it too found the seat
frame to be broken in six places - which they said could only have been
the result of a bad accident.
About this time they sent out a standard letter 'customer
satisfaction enquiry form' which they said was to ensure 'high
standards', when I returned it with my complaints I heard nothing.
At the MOT six months later, it also needed welded at the
seat mounting point on the floor, which I was told was likely to be for
the same reason in such a young car. The garage also noticed paint
that had a rough surface where damage to the N/S rear door had been
repaired.
I hate to think what would have happened if the seat had
fallen into the back when I was on the motorway, as I wouldn't even have
had the protection of a seatbelt when the driverless car hit something.
I see Arnold Clark staff here offering rewards for
people's identities who they claim are making fictitious complaints.
Well check your complaints at MRL and you will find my identity, but as
for a reward of a reduction on the cost of your servicing my car, I
think I can really do without dealing with your company ever again.
I HAVE BEEN KNOCKED TO THE FLOOR BY THE BLOW DISGUISED AS
AN
INSURANCE QUOTE, £1500 FOR A CORSA!
NEEDLESS TO SAY, GOT IT ELSEWHERE FOR £600
I would have to agree with the others here that say if
you don't
have anything to add and are not willing to spread the
news then
don't log on. It seems that the Fox organization are most
certainly employed by AC and it would have to be said are
a thorn
in his side. Arnold is very aware of this site and no
doubt it
has to piss him off by quite an amount. That in itself is
one way
of getting at the old git, creep, con merchant. From my
days of
working in the AC company ( quite some time ago ) I found
that
the congenial polite spoken gent whom you see on TV or
hear on
the radio is not a reality. He is however, a dwarfen like
BO
infested, pervert who has the worst comb over in the
history of
man. Christ his barnet must be 3ft long if you ever seen
it
straight. His comments about most of the girls in the
company and
what others are ( in his mind ) doing with them and what
he would
like to. Professional indeed ! I believe the comment
" ned with
money " comes to mind.
Now for the rest of us whom don't have
the misfortune to work
for the old crook, you may ask what can we do. Well use
you
imagination here, the papers are not interested as he
pays them
too much in advertising. So why not go spread the word
tell your
friends why not send an e-mail to all of your work
colleagues.
What I have been doing to keep the custom away and
generally keep
myself a happy chappy. I have in the boot of my car a
very very
large brown envelope inside I have the print off of my
list of
complaints that you can see on the bottom of this web
site and
stapled to that is a not with this web sites URL ( web
address )
then whenever I fancy or I am pissed off or just driving
past one
of their garages. Stop look for anyone who is even
remotely of
the look that they want to buy a car and go up to them
and spill
your guts give them your little hand out and leave them
to make
up their own mind. I have so far gave out over 250 of
these at my
leisure over the last few months. Just don't get caught
by some
jobs worth who might get your reg number. Trust me it's
very
satisfying. Every one should try it and I have never had
anyone
have a bad word to say about the piece of advice. So to
every one
that's reading this. Go now, give 20 people your story of
woe and
the URL for this site. It will soon get around, be pro
active. If
everyone who visited this site done that and 5 people of
those
you told were or knew someone who was going to buy a car
from AC
and stopped them. Taking into account that the average
deals
profit is at the very very least £500 Arnold would have
lost well
in excess of £35m. You do the sum. Now go do it !
what a great idea, printing out the web address and
handing a
copy out to browsers in any AC showroom or forecourt. let
them
browse the www before committing themselves to a sale.
that will
cost the wee man plenty I would have thought.
good idea, please do it.
A lot of people do check the web before going to a
showroom so
it would have an interesting effect.
nice one.
Good on ya Not only the fact that
AC gets stuffed but also helping
the well being of your fellow man / woman. Imagine how
much
hassle we would all have been saved if someone gave us
this
information. And if you’re a believer in what goes
around comes
around we should be sound.
It’s nice to be nice.
Cheers
Cub
PS If there are any AC jobworths reading this thinking
you'll
have to keep an eye out for me. Tough you'll never see
what I am
doing. Guerrilla tactics you see, works well for
most folk.
Expat returning to Glasgow for one month and wanting to
rent a
car. Web search for Arnold Clark offers turned up this
interesting site! Certainly will be taking my business
elsewhere - a loss of at least $2000(=800 pounds) to his
business. Should have known better - remember almost
buying my
first car from the outlet in St George's Road in 1988 -
the car
suddenly became unavailable when I arranged for the AA to
check
it first - seemingly had a crack in the engine. Also back
in
Glasgow 3 years ago and hired a car with petrol gauge at
near
empty! - seemingly company policy to hire cars with
minimal
petrol in the tanks so that their company finances are
not
drained - the customer loses out as invariably the car is
returned with petrol in the tank - who wants to take the
chance
of running out of petrol in Glasgow! Between Arnold Clark
and
the rain you lot must be miserable esp the Rangers
supporters.
You have all saved me from a potential hell at the hands
of
Arnold.
It was my intention to buy a car from Arnold Clark
Automobiles
but after reading what some of you have to say my
purchase has
been cancelled.
I had a funny feeling about the place and when I asked
the
salesman what he thought about this site he claimed he
knew
nothing about it. unusual I thought for a salesman for 3
years
with Arnold Clark.
I would assume that most employees of Arnold Clark are
aware of
this site so I took his comment as a lie.
Thought I'd let you know about my experience at the
Arnold Clark
showroom at Chesterton, Newcastle-Under-Lyme Staffs. It's
been
open for about two weeks now, I recently went in to
attempt to
purchase a 5 door Pug 206, only to get told by the
salesman that
Peugeot have stopped making 5 door cars, presumably
because they
only had 3 door ones in the showroom at the time and I
ended up
leaving wondering where they get there training from?,
are they
all ex-holdcroft employees?, which have up to now held
the
monopoly in bad customer service and cars in Staffs with
there
low p/x prices over inflated service charges and
laughable
customer service....
hey . I love the sight now the good thing about this is I
work for Arnold Clark , my manager told me about this sight and said it
was true that Arnolds does suck
fiat is terrible for stuff going back order around
60% of parts in fiat / Alfa are back order . if u have an Alfa gtv and
are looking for exhaust valves the will cost you £13 more than fiat
Brava / bravo ones , and the strange thing is there exactly the same ,
part number & packaging . so work that one out.
worse, e,g 19 year old taken on as valeter / driver sacked after 13 weeks for
not shaving before coming to work ,and not pulling his weight, he started
early six days a week and finished at least 1 1/2 hours late six days a week
if that's not pulling your weight what is the company stinks people are in
jail for less
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