READ HERE WHAT SOME PEOPLE HAVE TO SAY
ARNOLD CLARK AUTOMOBILES LTD
i think your web site is superb and spot on. i worked for
Arnold Clark for 7
years as a car valeter and seen some of their tactics. keep up the good work in
letting people know what he is like.
THE REVS STARTED TO FLUCTUATE UP AND DOWN COULD ONLY MEAN ONE THING THE CYLINDER
HEAD GASKET HAD GONE. HOW DO I KNOW THIS WELL THE CAR I HAD BEFORE HAD THE SAME
PROBLEM THAT'S WHY WE GOT RID OF IT. PHONED GARAGE, NO PROBLEM BRING IT BACK THE
HEAD HONDA MECHANIC WILL LOOK AT IT THEY SAID, NOTHING WRONG WITH IT HE
SAID, PERSISTENCE PAYS I THINKS. HAVE ANOTHER LOOK SAYS I OK SAYS HE BUT WE'LL
NEED TO KEEP IT WITH US.5DAYS LATER PHONE CALL FROM A/C YES YOU WERE RIGHT
GASKETS HOLED WE'RE GOING TO HAVE TO SKIM THE HEAD TOO INCASE ITS WARPED. WHAT
ABOUT THE COURTESY CAR YOU PROMISED US WE SAY, THAT WAS ANOTHER PROBLEM, GETS CAR
BACK EVERY THINGS OK. THEN WE GO TO SWITCH ON THE HONDA WIRELESS AND IT IS
CODED, PHONES A/C, WHERE'S THE CODE A/C BRING THE CAR DOWN THEY SAY AND THE HONDA
ELECTRICIAN WILL FIX IT THE CODE IS WRITTEN ON THE BACK OF THE RADIO. GREAT GETS
THE CAR BACK AND THE FACE IS BROKEN OFF THE RADIO. COMPLAIN!
AGAIN NO LEFT TO COUNT OUR LOSES BUNCH OF COWBOYS..
a problem with the right hand door
after many visits it still has
a problem
A.C place! I was thinking of going to look for a mpv there. Not any F*****g
more..
If you think for one moment when you walk into an ARNOLD CLARK garage you are walking into
A reputable establishment then thinks again. God only knows how a company likes
This gets away with the catalogue of poor customer service and aggressive sales
Tactics you have to ask yourself a few questions. you have to do your research
before you go anywhere near them, even then they treat you with contempt because
they get there money easy especially in city sites. turnovers can be high and
margins are small on new cars so they try and screw you on your trade-in by a
factor of at least 50%. stay away from them if you can, my recent experience
tells me that the information on this site is as good a warning as you could
get. do not be an AC victim, do your sums and you will see that AC adds up
stress and contempt for you as a person, give the b******* a wide berth. I know all about ARNOLD as I was once employed there. You see the adds on the television ?? promises delivered ? it should say “ what the punter don’t know wont hurt them” but get the money before they start asking too many questions.
Take my word for it, as soon as ARNOLD CLARK has your money you then become an irritant if you go back to complain, they are in the business if making money, not seeing to your complaints. They want to know you big style when your spending but shuffle you out the door when they have to spend money on YOUR car. A car you own. Why should they spend good cash on YOUR car ? it’s YOUR car now, go spend your own money on it.
Aaaahh. Life as an Arnold Clark salesman can be hard some times J when the stupid customer comes back really expecting us to fix his friggin car, once the paperwork is signed the car is his, not ours.
Yet some of the idiots really do expect us to pay for repairs within the 30 day warranty. get lost !!Hi everyone, I've known for a couple of years now that our local Arnold Clarke
branches/dealerships offered appalling standards of service and workmanship, but
I had no idea that the problem was a general one throughout the company. For
reasons which I won't mention we as a business buy several vehicles a year from
this company, and because of warranties have to have them repaired and serviced
by the dealerships. Problems, well there's been a few as they say, a gearbox
that wouldn't let u select anything above 3rd and that was in the garage 3 times
to be repaired and believe it or not AC couldn't find any problems with it,
amazing. An engine replacement which took over 3 months before we got the
vehicle back, a vehicle that was put in for wheel alignment and have new tyres
fitted and within weeks the new tyres worn out on one side again. The list is
endless, the attitude of some of the staff is incredible ranging from complete
disinterest to outright hostility, why do we all!
continue to be fleeced by this company. A good question since I am one of the
fleeced but if I had an alternative believe me A C would never see another penny
of my money. .
it from the garage she has had nothing but bother with it. When she took it
back to the garage she was told to take it to Arnold Clark's in Allison Street
Glasgow. The Sales Team were obnoxious and so were the after sales team. The
smell of stale drink in the after sales office was horrible and the way they
talked to you was ridiculous. If she had been a man I wonder if she would have
been treated differently. I would strongly recommend if you are buying a car
that you don't buy it from Arnold Clark..
leak which was fixed after I complained about it. Then a couple of months
after that, I noticed that when I was driving on the motorway at speed and
tried to slow down, that the break pedal was vibrating. Obviously I was
scared when this happened because it felt as if the car wasn't going to
stop. So I took it back to them and they said "Oh the break discs are
warped, its nothing life threatening"...Not for them maybe as it was me
having to drive the bloody thing. I was so angry that I had bought this car
new and was having these problems. So I picked the car up and it felt
alright....for about a week, then the same thing happened again. Only this
time when I took it back, I discovered that the break discs had NEVER been
changed in the first place, I was so angry, but at least this time the job
had been done. So now, about 5 months on, the breaks are the same. Its a
constant problem, that could mean there is a fault with the car itself, and
I am having to take it back AGAIN. I would advise anyone wishing to buy a
car, old or new to avoid Arnold Clark like the plague...cos they are
cowboys!!!!
I got my Volvo Estate serviced and MOT at the Greenock branch. The guys were
very slick and kept me going for a few days telling me this and that the bill
went from £85 to £450 telling me i needed specialist volvo help.. rip
off...don't use them... the cheap service and MOT is only to get you in the
door..
|
The above information is provided for convenience as part of the service we offer at this website. However, the webmaster cannot accept any liability for its accuracy or content. Visitors who rely on this information do so at their own risk. |