READ HERE WHAT SOME PEOPLE HAVE TO SAY
ARNOLD CLARK AUTOMOBILES LTD
I'm glad someone has come up with this website.
It was about time!
It was a few years ago now (1998)but i bought a car from Hamilton Rd Rover too.
It was a Honda Concerto.
I cant remember all details exactly but I'll tell you my nightmare.
6th Dec- Bought car, agreed to pick it up on 12th
11th Dec - Car was Mot'd and serviced (Ha, good yin)
12th Dec- I picked car up
14th Dec- Noticed a few things going wrong, so started having a good look
Spark plugs burnt to bits
Oil bogging
Air filter worse
No service done then!!
Warped front disks
Key fob not working
Door switch for interior light not working
Bulbs blown
Hand brake totally goosed by 15th Dec
Seized rear caliper
Rear disk destroyed by seized caliper
Front and rear disk pads under limit
and rotational tyres put on wrong way
No MOT done either then!!!
I phoned up to let my disgust be known only to speak to the cheekiest bastard
ever.
Cheeky until i threatened to take my car to Vehicle Inspectorate in
Bishopbriggs.
(oh, sorry, once i explained what the vehicle inspectorate was to the ass)
Car went in over 4 times to get sorted in the next four weeks, every time it
came back with only
one or two things sorted. Then they tried to say "you didn't report these faults
before you 30 day
guarantee, it's not on the computer"
Eventually had enough and started sorting things myself.
Skimmed the warped disks and serviced the car.
I took all the old parts from service along to the guy who sold me the car. It's
hard to explain the
state the plugs and air filter were in but the air filter had leaves and twigs in
it and the plugs had
grooves burnt in them. When confronted they looked me straight in the face and
said the air filter
was fine and the spark plugs were supposed to be like that. Blatant fukin lies.
Some spark plugs do have "V" shaped grooves, not this make though.
So, i can only conclude that not just Arnold but all his staff are liars.
Mechanics, sales, receptionists, customer services all of them lied to me.
I used to be a mechanic, so i knew what to look for but i couldn't help think
about car buyers
who put there trust in these people. I honestly think anyone would be better
going to the dodgy
garage on the street corner than the massive organization of crooks running
Arnold Clark!
Bought a car in November 2002, 10 months old. Six weeks ago (feb 2003).Gear box
developed a problem, no gears. Car taken to MACHARGS (part of AC group) I was told
later bill would be £810,the warranty was invalid because I had missed a
service. Phoned car manufacturers and I was told warranty could be re-valided
for £60 . Did that,AC by then,3 weeks after car went in, AC had not ordered
parts, gear box. Car was repaired, but I found out the gear box they had put in
was reconditioned. job and only had a 3 month warranty. In between my car being
put in to AC and getting a courtesy car was 3 weeks and as I my off work with
arthritis it didn't help me having to walk every where. The car makers are
currently investigating this whole affair but I done expect much from them. I
have found AC staff's attitude unhelpful, rude, condescending, every word they say
has to be checked as thoroughly as possible. I have told them I will never
darken their show rooms again and they are about to be famous!
s(puzzled looks) and i have informed the car maker I will never buy their cars
again or any one else I know either.
When they finally discovered the Net they assumed it was an outlet to sell more
cars.
They did not have the sense to realize that the Net is also an engine which can
be utilized by the general public to highlight the shortcomings of this greedy
old man and his cohorts.
This site is to be commended. Long may it continue..
BUT TWICE, NOT TO MENTION A CATALOGUE OF OTHER EVENTS, SUCH AS FAN BELT PROBLEMS
MISSING PARTS IN THE ENGINE, EXHAUST, POWER STEERING, BRAKES, ELECTRIC
WINDOWS, CENTRAL LOCKING, UNKNOWN BURNING SMELLS AND SO ON. I THINK THE WORSE PART
IS WHEN I I DO TAKE IT BACK TO THE GARAGE TO BE REPAIRED AGAIN. I DON'T GET A
COURTESY CAR. I HAD TO ARGUE TO GET ONE THE LAST TIME MY STEERING WENT AND THE
CAR WAS OF THE ROAD FOR 3 WEEKS. OH THE JEEP HAS ALSO HAD A SAFETY RECALL MAKES
YOU LAUGH. I'M SURPRISED I'M STILL HERE TO TELL MY STORY CONSIDERING HOW BAD THE
STEERING IS..
once asked me what i thought of the new bonus system for employees and i said i
didn't think it was very fair the way it worked! he blew his top instead of asking
why? just a greedy old b*****d if you ask me.
I work for Arnold Clark in Glasgow and
i can honestly say if you have any common
Sense don’t by a car from him. The
salesmen are liars and cheats they will say
Anything and everything just to get
you to sing on the dotted line. Even once the
Car is bought when it comes to the pre
delivery inspection well it certainly is
Not that a quick mot yes and whatever
it needs thats what it gets just to get it
Out of their sight. When you bring the
car back under the 1-month warranty well
They don’t like it if you can’t
fix it say you have all to say them money. It’s all
it seemed ok at first it had only done 26000 miles with mobility history
through
Citreon UK about 3 months after we got it a strange creaking noise was coming
from the rear of the car took the back wheel of and found to my horror that the
back arm was coming loose from the axle as the axle is non-serviceable it means
a new back axle we also discovered the car had been in a bump of course a
Clark only gave us a months warranty with the car good will they called it as
the car had only done 26000 miles we did not suspect anything was starting to
go wrong as they mot'd the car for 1 year before we bought it the car we traded
in was in better axle condition than the Citroen namely a Peugeot 205
so beware do not go to Arnold Clark kirkcaldy
we purchased a car from a Clark kirkcaldy Volvo depot wait
for it a Citreon Saxo 1400 SX auto with 26000 miles on the
clock a true mileage by gum seemed to be ok at first then a creaking noise
started coming from the rear end i had a
look and to my horror the rear arm nearside was parting
company from
the main body of the axle non repairable as we only had a
months good will warranty with the car we were up ramp
without an exhaust pipe we have also found out the car had
been in a bump
on that side of the car which did cause this problem to occur
r
we phoned their marketing so called dept in nithdale drive
in Glasgow but it was pass the buck time one person said we
do not give 1 years warranty on second hand cars but when i
phoned Armadale a Clark they would give me a warranty on a
1998 car for a year if i paid for my road tax we sold the car
and traded it in for a nice renualt Clio 1600rt auto t reg
with only 12750 miles genuine from a garage in d/line it is
a superb car and has not given us any grief yet at 20000
miles so insist on a warranty wherever you buy a car oh by
the way always check the catalyser on newer cars as 6 years
is the average lifespan and Arnolds cars all seem to be at
that life span end well must go and pass out some leaflets
which i copied from your website to his [Arnolds] competitors .
found you first!
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